| 1980 |
|
Graduated from Mercyhurst Prep High School |
| 1982 |
|
Erie Business Center |
| 1983 |
|
Entered Insurance Industry With Erie Insurance Group Auto Division |
| 1995 |
|
Pennsylvania Property & Casualty Insurance Licensed |
| 1999 |
|
Pennsylvania Life, Accident and Health Licensed |
| 2000 |
|
Joined Great Lakes Insurance Assoicates as a Customer Service Representative |
| 2002 |
|
Earned the "Certified Insurance Service Representative" Professional Designation |
| 2004 |
|
Appointed Personal Lines Customer Service Supervisor |
| 2007 |
|
Earned the "Certified Insurance Counselor" Professional Designation |